About Us
Your trusted European car service center in Melbourne offering expert diagnostics, quality repairs and friendly service.
We’re your friendly and trusted European service centre. European expertise with a local touch.
Look no further for a trusted car service. Cox Auto is a family-owned & operated service centre that delivers a premium service experience that won’t void your warranty or strain your budget. Our comprehensive services cover maintenance & repairs for a wide range of prestige & European cars, backed by cutting-edge diagnostic equipment, right here in the heart of South Melbourne. We combine personalised, genuine care with precision you’d expect from a European car specialist.
Your journey, our expertise.
See under our hood
Pop the lid and discover our state-of-the-art European car workshop with a virtual tour. Our workshop’s immaculate state isn’t just for show, it’s a reflection of the pride we take in our work and the care we take in your journey. Take the tour and experience the Cox Auto difference, where we always strive to bring a local touch to European precision.
Your journey is our family legacy
For most of us, having our car serviced is a chore. Finding a Euro car repair shop who won’t void your warranty, scheduling the service, calling in late for work, getting the car to a shop, knocking off early to pick the car up again – it can be a real pain. So there’s something pretty special about driving into Cox Auto and being greeted by name and with a smile.
A quick complimentary coffee and it’s time to hop into your courtesy car so you don’t have to stop when your car does.
A glance around the spotless workshop as you arrive back for your flexibly-arranged pickup suggests a genuine sense of pride in the Cox Auto experience.
From the back office to the shop floor, this kind of service and attention to detail doesn’t come about by accident. For owner Ashley Cox, this commitment to service excellence – to your journey – is his way of continuing the family legacy.
When Ashley’s father opened Cox Auto on Montague Street in South Melbourne in 1981, it was a one-man operation.
Ashley leads a true 21st century operation a stone’s throw away in Buckhurst Street. Cox Auto attracts top quality technicians and service advisers who stick around for the long haul. Unlike the large dealerships, you’ll see familiar faces when you drop in for your logbook servicing, and just like the old days on Montague Street, they’ll be greeting you by name and with a smile.
The European car service centre you can trust – book now for a worry-free journey.
You deserve a premium service experience that won’t void your warranty or strain your budget. Our family owned-and operated business has been delivering exactly that for European cars in South Melbourne for over 40 years. Highly skilled specialist technicians are ready with state-of-the-art diagnostic equipment at our Buckhurst Street service centre to meet your logbook servicing and repair needs.
The Cox Auto difference
Transparent pricing
We’re an open book when it comes to costs and process. We operate on a ‘no surprises’ policy, and we do our homework to keep costs down. Unlike dealerships, we don’t hide behind capped-price service promises or complicated billing.
Plain language advice
Do you know your lead-acid calcium batteries from your absorbent glass mat types? Got a problem with your car that goes phsshht? Whatever your expertise, we’re here to speak your language, plain & simple. You don’t need to be a car expert, & we’re not going to make you feel like a fool for not being one.
Warranty protection
Australian Consumer Law provides a range of consumer guarantee rights which cannot be excluded by contract. This means that there is no requirement under Australian Consumer Law for your car to be serviced by an authorised dealer, nor can a manufacturer void a standard warranty simply because you choose to have your car serviced outside the dealer network.
Flexible payment options
Pay before pickup so you can grab your keys and go, or take advantage of our buy now, pay later options including AfterPay and MoneyMe. Our commitment is to ensuring your vehicle gets the service it needs, when it needs it.
Complimentary loan vehicles
Need to get somewhere while your vehicle is being serviced at Cox Auto? As well as a fleet of courtesy cars and Vito van, we offer a complimentary pick up and drop off service via Uber within 10km of our service centre in South Melbourne.
100% guarantee
Our work is guaranteed. If you’re not happy with the service we provide, let us know. Our parts are of high standard and quality. If the part supplied and fitted is faulty, we will replace it within a year of the fitting date – free of charge.
Complimentary Wi-Fi & coffee
We’ll keep you, your car and your device firing on all cylinders with free Wi-Fi and coffee available while you wait. Need to send a couple of emails while we repair a tyre? No worries – would you like sugar with that?
