Our approach to pricing is built on trust. We provide open, itemised quotes and never add unnecessary work to your service. By avoiding capped-price promises and pre-paid plans, we make sure you only pay for what’s required.
Warranty protection
There is no requirement under Australian Consumer Law for your car to be serviced by an authorised dealer, nor can a manufacturer void a standard new car warranty simply because you choose to have your car serviced outside the dealer network.
Flexible payment options
Servicing your Mercedes shouldn’t be delayed by cost concerns. That’s why Cox Auto offers flexible payment options, including instalment plans through AfterPay and MoneyMe, so you can get the work done now and pay in a way that suits your budget.
A smarter alternative to Mercedes dealership servicing
Cox Auto is proud to be one of Melbourne’s most respected independent Mercedes service centres. As a dealership alternative, we combine years of European car expertise with the latest diagnostic equipment to deliver premium care for every model in the Mercedes-Benz line-up.
From routine servicing and inspections to advanced repair work, our South Melbourne mechanics understand the detail and precision required to keep these vehicles performing at their best. Customers choose us not only for our workmanship but also for our clear communication, warranty protection, and cost-effective approach to servicing.
Booking your service is quick and easy, either online or by phone, giving you flexibility and confidence in the process.
Melbourne specialists for the entire Mercedes line-up
Cox Auto provides expert care for all Mercedes models, offering a premium experience for every customer.
Whether you drive a Mercedes Benz C-Class, E-Class, S-Class, GLC, GLA, or GLE, we provide Mercedes servicing in Melbourne tailored to your vehicle’s specific needs.
Mercedes Benz C-Class
What. A. Classic. The Mercedes Benz C-Class is an executive vehicle that screams luxury and performance. Our Mercedes Benz C-Class mechanic service and repair in Melbourne is just right for keeping your journey smooth for the duration.
Mercedes Benz GLE
We love the Mercedes Benz SUV range, and the GLE is a great example of the strength and power that characterises that range. GLE is the ideal choice for those seeking comfort and performance. Whether you're planning a road trip or simply tackling daily errands, our Mercedes Benz GLE mechanic service in Melbourne will keep your vehicle in prime condition, ready for any journey.
Mercedes Benz E-Class
The Mercedes Benz E-Class is a symbol of automotive excellence. Celebrated for its elegance, advanced technology, and a reputation for a comfortable ride, the E-Class is a luxury sedan that's hard to beat. With a spacious and opulent interior, it offers a relaxing driving experience. Our Mercedes Benz E-Class mechanic service in Melbourne ensures your vehicle retains its luxury and performance, allowing you to continue enjoying the finest driving experience.
Mercedes Benz GLC
The Mercedes Benz GLC is a stylish and practical compact SUV that caters to those who appreciate a luxurious ride. With its appealing design and a range of features designed for comfort and convenience, the GLC is perfect for urban adventures and beyond. Our Mercedes Benz GLC service and repairs in Melbourne provide top-notch care for your vehicle, ensuring it stays in peak condition.
Our Mercedes Benz service scope
Our Mercedes servicing in Melbourne includes a wide range of essential inspection points to ensure your vehicle runs at peak performance. Regular Mercedes car servicing is key to maintaining your vehicle’s reliability, safety, and efficiency.
Every model has unique servicing needs, which is why we offer tailored options for both intermediate and major services. Our technicians adjust each checklist to suit your vehicle’s model, ensuring that nothing important is overlooked.
Inspect ball joints, shocks & tie rods for play/wear
Exhaust system leak/damage inspection
Tyre condition & pressure check
Reset service interval display via diagnostic scan
Road test
Other Services
Outside the set kilometre milestones, additional services may be required depending on usage, driving conditions, or manufacturer guidelines.
Oil service
Vehicle check
Brake fluid service
Transmission service
Mercedes servicing with customer-first benefits
Mercedes drivers across Melbourne turn to Cox Auto for servicing that combines technical accuracy, efficiency, and value. Whether it’s a minor service, a scheduled logbook inspection, or detailed diagnostics, our experienced team ensures your vehicle is safe, reliable, and performing at its best. With us, you get dealership-quality care without the dealership cost.
Roadworthy Certificates
Selling or buying a car? We’re a licensed vehicle tester, authorised to provide roadworthy certificates in Victoria. We’ll inspect the vehicle to make sure that key components are in a good enough condition for safe road use.
Buying a new car? Our pre-purchase inspection thoroughly examines your potential vehicle, ensuring you make a confident and informed decision. We safeguard your investment by identifying any issues and providing reliable advice to help you find the perfect car for your needs, free from hidden damage or future expenses.
Regular car servicing is your best defence against costly repairs. With routine maintenance and logbook servicing, we'll safeguard your vehicle's long-term health and help you steer clear of unexpected expenses. We provide the same service as any dealership, and won’t void your warranty.
Stay cool and comfortable on the road with Cox Auto's expert auto air conditioning service. Our specialists ensure your system is in optimal condition, providing reliable cooling when you need it most.
We check your car battery health as part of your car’s regular servicing and maintenance. Our sophisticated diagnostic tools identify and rapidly resolve any battery issues before they leave you stranded when you least need the inconvenience.
Tyres will generally last an average of 40,000km, depending on road surface quality and driving style – we’ll rotate your tyres at regular intervals to maximise their lifespan and let you know when it’s time for replacement, fitting the best tyre for your needs and budget.
You'll benefit from our independent Mercedes services
Loan vehicles
Need to stay mobile while your Mercedes is being serviced? We provide courtesy cars, including a versatile van, so you can keep moving. For added convenience, we also offer a complimentary Uber pick-up and drop-off service within 10km of our South Melbourne workshop.
100% guarantee
Your satisfaction matters. Our workmanship and fitted parts are backed by a one-year guarantee, giving you confidence that your Mercedes is cared for to the highest standard.
Complimentary Wi-Fi and coffee
We make servicing more comfortable with complimentary Wi-Fi and coffee in our customer lounge. You can work, scroll, or relax while we service your vehicle.
Skilled repairs for every Mercedes system
No matter the issue, we offer comprehensive Mercedes repair services under one roof. Our mechanics are skilled in working with European vehicles and can resolve everything from minor component replacements to major system overhauls. With a focus on precision and transparency, we’ll get your Mercedes back on the road quickly and reliably.
Brake Replacement & Repairs
Brakes are one of the most critical features of your vehicle, for both comfort and safety. They allow you to both bring your car to a gentle standstill as you give way in a suburban street, and avoid or minimise impact in an emergency.
Bumpy ride? Car pulling to the left or right as you drive? Our team strictly follows your car manufacturer’s suspension and steering system guidelines to ensure long-lasting performance. We’re here to diagnose, repair, and enhance your vehicle's handling, restoring confidence in every turn.
Most manual vehicles will require at least one clutch replacement in their lifetime. Our specialist technicians will replace your clutch with skill and care, using high quality parts for optimal performance and safety.
High-end European vehicles often feature complex transmission systems, including direct shift gearboxes. Our European car mechanic specialists are skilled at gearbox rebuilds and repairs, ensuring smooth gear shifting and high performance.
Hot under the bonnet? Radiator troubles can lead to overheating and engine issues. We’re here to keep your engine cool and your journey worry-free with efficient and affordable radiator repairs.
Car won’t start? Do you hear a series of rapid clicks when you turn the ignition? We’ll take care of your alternator repair needs quickly so you can get back on the road – we’ll even loan you a courtesy car so life doesn’t have to stop when your car does.
Servicing your Mercedes-Benz doesn’t need to be complicated or expensive. As Melbourne’s trusted independent specialists, we offer premium care at fair prices, backed by years of European vehicle expertise.
I wanted an alternative to Merc dealership so tried Cox for a full service, brakes and Spark plug replacement. Prices were great, staff fantastic. Work was quick and our GLA 180 is smoother now than it was when brand new 5 years ago!! They even fixed the eco stop start that Mercedes have never bothered doing. Highly recommend and will be taking our car here from now on.
Thank you guys.
Omid Tavaf
8 months ago
Great service very fast and sufficient also price wise very good much cheaper than the dealer they changed brake pads on my GLC Mercedes the same day i would like to thank Cox team specially Dinil for the great job and service 👍🙏
Sebastian Demirovic
8 months ago
I’m writing a review about Cox Auto, had my 2018 Mercedes thermostat and electric water pump replaced, the discussion and explanation and service was nothing more than impressive, the honesty and care was excellent, definitely my go-to shop, for Diagnostic, service and repairs. Sebastian.
Zayd Zaran
8 months ago
Laine is highly professional, Responsive, Honest, and was very helpful throughout the process of purchase.
I highly recommend his service to anyone seeking to buy a car, We bought an SLK 280 Mercedes-Benz through him and we are quite happy with it and with the service before and after sale
Highly recommend
Anna Cunningham
4 months ago
Can't recommend Cox auto highly enough in terms of service, reasonable value for Mercedes servicing and quick turnaround.
Stephen
2 months ago
I wanted an alternative to Merc dealership so tried Cox for a full service, brakes and Spark plug replacement. Prices were great, staff fantastic. Work was quick and our GLA 180 is smoother now than it was when brand new 5 years ago!! They even fixed the eco stop start that Mercedes have never bothered doing. Highly recommend and will be taking our car here from now on.
Thank you guys.
Omid Tavaf
8 months ago
Great service very fast and sufficient also price wise very good much cheaper than the dealer they changed brake pads on my GLC Mercedes the same day i would like to thank Cox team specially Dinil for the great job and service 👍🙏
We can be found all around Melbourne
Our location makes us a convenient choice for Mercedes owners across the city’s inner suburbs.
Are Mercedes-Benz vehicles more expensive to maintain?
Mercedes-Benz vehicles are engineered with precision and use advanced European technology, which can sometimes make servicing and repairs more costly than other brands. Genuine and OEM-quality parts, specialised fluids, and the need for trained technicians all contribute to this. At Cox Auto, we understand these requirements and aim to make maintenance as affordable as possible.
Do you service Mercedes-AMG performance models?
Yes, our technicians are experienced in servicing high-performance AMG variants as well as standard Mercedes models. Whether it’s routine maintenance or more complex diagnostics, we use advanced equipment and high-quality parts to maintain the performance and reliability of your AMG.
What are common issues Mercedes owners in Melbourne experience?
Mercedes-Benz vehicles are known for their quality, but some models may encounter issues like suspension wear, transmission faults, or electrical problems. Melbourne’s stop-start traffic can also place extra strain on brakes and cooling systems. At Cox Auto, we’re experienced in identifying and resolving these issues before they become bigger problems.
Can you provide logbook servicing that protects my Mercedes warranty?
Absolutely. Under Australian Consumer Law, you don’t need to visit a dealership to maintain your warranty. Our logbook services are carried out to manufacturer specifications using premium-quality parts, so your Mercedes warranty stays intact while you enjoy the convenience of independent servicing.
Do you work with older or classic Mercedes models?
Yes, our expertise extends well beyond the latest vehicles. We frequently service and repair older Mercedes-Benz models, including high-kilometre daily drivers and classic cars that require extra care. These vehicles often need tailored servicing approaches, such as sourcing harder-to-find parts, adjusting service intervals, and paying closer attention to wear in suspension, electrical systems, or cooling components.
Our team has decades of experience with both modern and heritage Mercedes vehicles, so we understand their unique quirks and requirements. Whether it’s routine maintenance, troubleshooting an age-related issue, or helping preserve a classic model for years to come, we deliver servicing that respects the history and engineering of your Mercedes.
Premium care across Europe’s leading makes
How we can help
Car Servicing
Regular car servicing is your best defence against costly repairs. With routine maintenance and logbook servicing, we'll safeguard your vehicle’s long-term health and help you avoid unexpected expenses. We provide the same service as any dealership and won’t void your warranty.
Car troubles can be frustrating. Get back on the road hassle-free — our expert technicians swiftly diagnose and resolve your repair issues, while our service advisers keep you informed every step of the way with transparent pricing and plain-language advice.
Get to the root of car troubles fast. With specialist diagnostic testing, we identify faults across your vehicle’s key systems and provide clear repair recommendations for safe and reliable driving.
Bumpy ride? Car pulling to the left or right as you drive? Our team strictly follows your car manufacturer’s suspension and steering system guidelines to ensure long-lasting performance. We’re here to diagnose, repair, and enhance your vehicle's handling, restoring confidence at every turn.
Selling or buying a car? We’re a licensed vehicle tester authorised to provide roadworthy certificates in Victoria. We’ll inspect your vehicle to ensure key components are in good enough condition for safe road use.
Tyres generally last an average of 40,000 km, depending on road surface quality and driving style. We’ll rotate your tyres at regular intervals to maximise their lifespan, let you know when it’s time for replacement, and fit the best tyres for your needs and budget.
Most manual vehicles will require at least one clutch replacement in their lifetime. Our specialist technicians replace clutches with skill and care, using high-quality parts for optimal performance and safety.
High-end European vehicles often feature complex transmission systems, including direct shift gearboxes. Our European car mechanic specialists excel at gearbox rebuilds and repairs, ensuring smooth gear shifting and peak performance.
Hot under the bonnet? Radiator troubles can lead to overheating and engine damage. We’ll keep your engine cool and your journey worry-free with efficient and affordable radiator repairs.
Buying a new car? Our pre-purchase inspection thoroughly examines your potential vehicle, helping you make a confident and informed decision. We safeguard your investment by identifying any issues and providing reliable advice, ensuring your new car is free from hidden damage or future expenses.
Car won’t start? Hearing a series of rapid clicks when you turn the ignition? We’ll handle your alternator repair needs quickly so you can get back on the road. We even offer courtesy cars, so life doesn’t have to stop when your car does.
We check your car battery health as part of your regular servicing and maintenance. Our advanced diagnostic tools quickly identify and resolve any battery issues before they leave you stranded.
Stay cool and comfortable on the road with Cox Auto’s expert auto air conditioning service. Our specialists ensure your system is in peak condition, providing reliable cooling when you need it most.
Looking for European car mechanics? Our specialist team is here to handle all your Euro car mechanic needs. From servicing and repairs to advice and inspections, we’re the local mechanic South Melbourne trusts.
Resources on keeping your Mercedes-Benz at its best
We’re passionate about Mercedes vehicles—and it shows. Explore expert advice, maintenance tips, and insights from our Melbourne team who live and breathe Mercedes.
When I reached for the remote control one Saturday afternoon only to find myself hamstrung with cramp, I knew it was time to get back to the gym. So...
